We’re excited to introduce our updated Online & Mobile Banking services! Please visit our Technology Update pages below for details on next steps, FAQs, and more. We appreciate your patience and continued trust, as we guide you through our new system!

What’s New for Personal Customers | What’s New for Business Customers

FDIC-Insured - Backed by the full faith and credit of the U.S. Government.

FDIC-Insured - Backed by the full faith and credit of the U.S. Government.

Banking Made Simple and Secure

At Croghan Colonial Bank, we offer convenient digital banking services designed for your on-the-go lifestyle. Whether you’re at home, on vacation, or grabbing coffee, our tools make it easy to manage your finances securely, anytime and anywhere. Explore our digital banking services below and contact us to get started.

Bank Anytime, Anywhere

Our Online Banking solutions give you full access to your accounts anytime, from your computer or smartphone. Easily review transactions, check balances, transfer funds between Croghan accounts, and make payments on Croghan loans.

Bank From Your Phone

With three ways to bank on your mobile device, managing your finances has never been easier. Review transactions, check balances, transfer funds between Croghan accounts, and make payments on Croghan loans—wherever you are. There’s no monthly service fee, but check with your mobile provider regarding data charges.

Pay Bills Anytime, All in One Place

Easily manage and track your bills from one secure location. Schedule payments, receive e-bills, and pay virtually anyone—24/7—when it’s most convenient for you.

Stay Informed, Stay in Control

With Croghan Account Alerts, you’ll always know what’s happening with your account. Receive real-time notifications to track balances, transactions, security updates, and more—giving you peace of mind and greater control over your finances.

Control Your Croghan Cards

Manage your Croghan Debit and Credit Cards easily within Online and Mobile Banking. Increase fraud protection, track spending, and customize card settings—all from the palm of your hand. Simply update your app and tap “My Cards” to get started.

Secure, Paperless, Convenient

Receive your monthly account statements electronically. eStatements are secure, eco-friendly, and available days before paper statements arrive in the mail. Once enrolled, you'll get an email notification when your latest statement is ready to view.

Deposit Checks Anytime

Skip the trip to the bank—deposit checks securely and conveniently using the Croghan Mobile Banking App. Just snap a picture of your check and submit it for deposit, anytime, anywhere.

Learn More

Send Money Fast, Safe & Easy

Zelle® lets you send and receive money directly between almost any U.S. bank account—typically within minutes. All you need is an email address or U.S. mobile phone number to send money to people you trust, no matter where they bank.

Surcharge-Free ATMs, Nationwide

Croghan customers enjoy surcharge-free access to nearly 40,000 ATMs nationwide through the MoneyPass® ATM Network. Just look for the MoneyPass® logo to withdraw cash without extra fees.

Getting Started with Online Banking

1

Enroll

  • Enter required information and the PIN provided at account opening.
  • Select “Enroll.”

2

Create Your Access ID & Password

  • Access ID: At least 6 characters (no special characters or account numbers).
  • Password: 9–17 characters, including an uppercase letter, lowercase letter, number, and special character.

3

Complete Security Setup & Accept Terms

  • Follow prompts to confirm security details and accept the terms & conditions.
  • Once enrolled, you’ll also have access to Tele-Banc.

Upgraded Security with Secure Login

For enhanced protection, Online Banking now includes two-factor authentication. When logging in from a new device, you’ll receive a one-time passcode via text or phone call to verify your identity. Never share this code with anyone.

If you suspect unauthorized access, contact us immediately at 888-276-4426

Bank From Your Phone

FAQS

Are Online and Mobile Banking secure?

Yes. Croghan Colonial Bank employs industry best practices, including multi-factor authentication, 128-bit encryption, fraud detection mechanisms, and comprehensive audit capabilities to ensure the security of your accounts.

What features are available through Online and Mobile Banking?

Online and Mobile Banking offers access to account balances, transaction history, fund transfers, bill payments, viewing statements, completing person-to-person Zelle® payments, and managing your debit and credit cards, with features such as setting spending limits and deactivating lost or stolen cards. Within Mobile Banking, you’re also able to complete mobile check deposits.

How do I use Mobile Deposit?

Within the Croghan Mobile Banking App, select the deposit option, photograph the front and back of your endorsed check, and submit it for deposit. Ensure your endorsement includes “For Mobile Deposit,” the current date, “Croghan Colonial Bank,” and your signature.