Meet the Deposit Operations Team

Behind every bank transaction is our Deposit Operation Department. They manage accounts and transactions, keeping a close eye to ensure your money is processed correctly.

They specialize in supporting:

Debit and credit cards
Office staff
Wire transfers
Account monitoring
Mobile deposits
And more!

The team includes:

Carla Waggoner, SVP, Chief Operating Officer
Susie Osborne, VP, Deposit Ops Manager
Bill Duncan, Digital Project Manager
Amanda Carnicom, Deposit Ops Specialist
Whitney Bahnsen, Operation Support Team Lead
Lydia Baumann, Operations Support Rep
Emma Hines, Billing Clerk
Mindy Warner, Clerk
Alisha Kollman, Clerk
Kim Sayre, Clerk
Jen Brown, Central File Team Lead
Jessica Neal Adkins, Clerk
Julie Pierson, Clerk
Serena Byington, Clerk
Cassandra Tyson, Card Operations Team Lead
Debra Gallagher, Card Processor
Patti Davis, IRA/HSA/Card Disputes

They’re a festive bunch and love celebrating Halloween and Christmas. Community involvement is important to them, too, and they enjoy the Oak Harbor Apple Festival Parade and giving back through the Croghan Cares program.